Community walk-in therapy services: Three month report

Our Aarogyam walk-in service run by complementary practitioners in the Leicester ease the burden of chronic illnesses on individual and health and social care services.


About 15 million people in England have a long-term condition. Long-term conditions or chronic diseases are conditions for which there is currently no cure, and which are managed with drugs and other treatment, for example: diabetes, chronic obstructive pulmonary disease, arthritis, chronic pain and hypertension. CAM use in Asian patients is prevalent and associated with the ‘chronic disease triad’, satisfaction with care and cultural beliefs.


However, there has been significant gaps in evidences, use and practice of alternative or support therapies. Patients try all different therapies for managing chronic condition. Cost, long waiting and wide availability of CAM in the communities are significant concerns. Therefore, in Late December 2019, Aarogyam group started community based CAM walk-in services, free of cost, no appointment required and personalised assessment to decided which CAM would be best appropriate.


Finishing 3-months, we are please to publish out first impact report. So far 198 patients who walked-in for support and have been provided free sessions for yoga therapy, physiotherapy, Ayurveda, counselling, psycho-therapy and reflexology. detailed report can be found on our program impact.


Community walk-in services also collaborating with local surgeries and and community organisations which could facilitate the evolution of the community care, and thereby help the NHS and primary care.


An achievable solution

At this time of apparent burden in primary care, with seemingly unsustainable pressure on GPs, community based support services could usefully supplement primary care services. Community care programs could thereby offer a bridge to safe and effective practice of complementary medicine/ therapies as well.